Refund Policy
Effective Date: 22/10/2025
Website: www.capstonedigital.co.in
At Capstone Digital, we strive to provide high-quality digital products and ensure customer satisfaction. Please read our refund policy carefully before making a purchase.
1. Nature of Digital Products
All products sold on www.capstonedigital.co.in are digital products, including but not limited to:
- Software
- eBooks
- Online Courses
- Workbooks
- Downloadable Resources
Since digital products are delivered instantly and cannot be returned physically, special refund conditions apply.
2. No Refund Policy
Due to the nature of digital products, all sales are final, and we do not offer refunds once the product has been:
- Downloaded
- Accessed
- Delivered via email or login access
We encourage customers to review product descriptions carefully before purchasing.
3. Exceptions (If Applicable)
Refunds may only be considered under the following circumstances:
- Duplicate payment made by mistake
- Technical issue preventing product access (and our support team is unable to resolve it)
- Incorrect product delivered
Any refund request must be made within 7 days of purchase.
4. Refund Process
To request a refund (if eligible), please contact us with:
- Full Name
- Order ID
- Payment Screenshot
- Reason for Request
Contact Details:
📧 Email: info@capstonedigital.co.in
📞 Phone: 9503998181
Our team will review your request and respond within 5–7 business days.
5. Chargebacks
Initiating a chargeback without contacting us first may result in suspension of access to our products and services.
6. Policy Updates
Capstone Digital reserves the right to modify this Refund Policy at any time. Changes will be updated on this page.